Shipping policy

Last updated: August 11, 2026

This Shipping Policy applies to purchases made through Quarto Publishing Group USA Inc.’s U.S. Shopify store at shopus.quarto.com.

Where We Ship

We currently ship to addresses within the United States, including Alaska, Hawaii, and Puerto Rico. We do not currently ship to APO/FPO military addresses, Canada, or other international destinations. Delivery to U.S. territories may be available and may require additional transit time.

Fulfillment and Shipping Methods

Orders are fulfilled by Hachette Book Group.

Most orders are shipped via UPS Ground. For certain destinations where UPS delivery is not available, including some PO Box and Alaska addresses, orders may be delivered through USPS Ground Advantage.

Processing and Delivery

Most orders ship within 2–3 business days after the order is placed. Orders are processed and shipped Monday through Friday, excluding holidays.

Estimated standard delivery time is 7–10 business days after shipment. Delivery estimates are provided by the carrier and are not guaranteed. Delivery to certain locations, including Alaska, Hawaii, Puerto Rico, U.S. territories, and PO Box addresses, may take longer.

Shipping Fees

Shipping charges are based on merchandise subtotal before tax:

· $0.01–$24.99: $5.50

· $25.00–$39.99: $8.00

· $40.00 or more: Free Standard Shipping

All prices are in U.S. dollars. The shipping charge shown at checkout will apply unless prohibited by law.

Tracking

When your order ships, we will send a shipping confirmation email with tracking information, if available.

Incorrect Addresses

You are responsible for providing accurate shipping information. We are not responsible for delays, returns, or failed deliveries caused by incorrect or incomplete addresses.

Lost, Delayed, Damaged, or Missing Packages

If your package appears lost, delayed, missing, or damaged, contact customerservice@quarto.com with your order number. For damaged items, please contact us within 30 days of receipt and include photos of the item and packaging if available.

We may offer a replacement, refund, or other resolution depending on carrier records, product availability, order history, and the circumstances, or we may direct you to the carrier to seek a remedy.